Response Speed
daily
8
Average time from command reception to delivery of actionable guidance.
Target: 5 seconds · Steward: Engineering + Experience team
This dashboard turns loose voice agents into an operating system: speak a command, route it to the right AI operator, track the handoff, and keep Community Wealth Builders moving from one command center.
Command console
Routes to Neighborhood Guide → Community Intake & Triage
OS response
Select a command or speak into the OS to route work to the right voice agent.
Response Speed
daily
8
Average time from command reception to delivery of actionable guidance.
Target: 5 seconds · Steward: Engineering + Experience team
Trust Score
weekly
4.6
Resident-rated trust in the AI operator’s guidance during interactions.
Target: 4.8 scale 1-5 · Steward: Community Feedback Council
Successful Handoff Rate
monthly
92%
Percentage of commands that reach the right human team or lane before escalation.
Target: 97 percent · Steward: Operations Bureau
Agent housing
Routing fabric
Command examples
Live command history
Resident intake routed
08:42Neighborhood Guide → Community Intake
Matched co-op cafe inquiry to the community intake lane with a warm handoff.
Grant report queued
09:15Chain Office Operator → Operations Bureau
Pulled job creation, wages, and local procurement notes for review.
Capital scenario drafted
10:05Investment Sensei → Strategic Investments
Compared two ownership pilots and highlighted equity-impact tradeoffs.
Build sequence
Define personas, intents, and infrastructure for reliable voice capture.
Surface metrics, lane instrumentation, and agent response training.
Scale lanes, integrate storytelling, and build stewarded ownership.